Privacy Policy

Effective Date: 12-3-24

This Privacy Policy explains how ExpertLlama, accessible at expertllama.com ("we," "our," "us") collects, uses, discloses, and safeguards your information when you use our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect the following types of personal information when you use our services:

  • Personal Identification Information: Name, email address, and contact information when you create an account.

  • Usage Data: Information about your interactions with our service, including IP addresses, device information, and usage metrics.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our service

  • Manage your account and subscription

  • Provide customer support and respond to inquiries

  • Improve our service by analyzing usage patterns

  • Enable model training and continuous learning if you have opted in

3. Data Retention and Deletion

We retain personal information only for as long as is necessary for the purposes outlined in this policy or as required by law. Data related to model training and continuous learning is retained only while these features are in use. Users may request the deletion of their data at any time, and we will process such requests promptly.

4. Data Security

We implement a variety of technical and organizational measures to ensure the security of your personal information against unauthorized access, alteration, disclosure, or destruction.

5. International Data Transfer

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. In such cases, we ensure that appropriate safeguards are in place to protect your personal data.

6. Your Rights

Under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the right to:

  • Access your personal data

  • Correct or update your information

  • Request the deletion of your data

  • Opt-out of data processing

To exercise any of these rights, please contact us at getexpertllama@gmail.com.

7. Changes to this Privacy Policy

We may update this privacy policy from time to time. Any changes will be communicated by updating the "Effective Date" and notifying you through appropriate means.

8. Contact Us

If you have any questions about this privacy policy, please contact us at getexpertllama@gmail.com.