Data Subject Rights Policy

Effective Date: 14-3-24

At ExpertLlama we are committed to ensuring the protection and privacy of your personal data. This Data Subject Rights Policy outlines the procedures and guidelines for how you can exercise your rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Understanding Your Rights

As a data subject, you have specific rights regarding your personal data, including:

  • The Right to Access: You can ask us for a copy of your personal data.

  • The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data about you.

  • The Right to Erasure ("Right to be Forgotten"): You can ask us to delete your personal data where there is no good reason for us continuing to process it.

  • The Right to Restrict Processing: You have the right to request that we suspend the processing of your personal data.

  • The Right to Data Portability: You can request the transfer of your personal data to you or to a third party.

  • The Right to Object: You have the right to object to our processing of your personal data.

  • Rights Related to Automated Decision-Making and Profiling: You have the right to request human intervention, express your point of view, and obtain an explanation of the decision and challenge it.

2. How to Make a Request

To exercise any of your rights, please contact us at getexpertllama@gmail.com. We will respond to your request free of charge, without undue delay, and within one month of receipt. If your request is particularly complex or you have made multiple requests, we may extend this period by up to two additional months.

3. Verifying Your Identity

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to your personal data or complying with your request.

4. Fees

We will not charge a fee to process or respond to your legitimate request unless it is excessive, repetitive, or unfounded. If we determine that a fee is warranted, we will notify you of the fee and explain the reasons before completing your request.

5. Limitations

In some cases, we may not be able to fulfill your request due to legal requirements or exceptions provided by data protection legislation. If such a situation arises, we will explain the reasons for our decision.

6. Contact Us

If you have any questions about this policy or our data practices, or if you need assistance with making a request, please contact us at getexpertllama@gmail.com.